Frequently Asked Questions
Everything you need to know about your Foxcroft experience.
How do I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Simply visit our online returns portal to generate a prepaid shipping label.
Do you offer international shipping?
Yes, Foxcroft ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How should I care for my Foxcroft garments?
To maintain the quality of your clothing, we recommend following the specific care instructions on the inner label. Generally, machine wash cold and tumble dry low is recommended for our signature fabrics.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.